Privacy Policy

1. Introduction

BytePro.com.au (ABN 19662973560, "we", "us", "our") respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have. It is intended to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information we collect

We collect information you provide directly, including:

• Contact details — name, email address, phone number
• Account details when you register for a plan or the client dashboard
• Billing details processed by our payment providers, Stripe and PayPal (we do not store full card numbers on our servers)
• Website URLs and business details submitted for an SEO audit or report
• Messages you send us via the contact form or email

We also automatically collect limited technical data (such as IP address, browser type, and pages visited) to keep the site secure and improve performance.

3. How we use your information

• To provide, manage, and bill for your SEO plan or audit report
• To generate SEO audits and reports, including through AI-assisted analysis tools
• To respond to enquiries and provide customer support
• To send service updates, invoices, and (with your consent) marketing communications
• To detect and prevent fraud, abuse, or security incidents

4. Cookies

We use cookies and similar technologies to keep you logged in, remember preferences (such as light/dark theme), and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site features.

5. Sharing your information

We do not sell your personal information. We share information only with trusted third parties who help us operate our business, including:

• Payment processors — Stripe and PayPal (for billing and subscriptions)
• Cloud and AI infrastructure providers — used to run our automated SEO audit tools
• Email and SMTP providers — used to deliver account and transactional emails

These providers are only permitted to use your information to perform services on our behalf.

6. Data storage & security

We take reasonable technical and organisational steps to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain personal information for as long as needed to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data at any time, subject to those obligations.

8. Your rights

Under the Australian Privacy Principles, you have the right to access the personal information we hold about you and request corrections. To make a request, contact us using the details below — we will respond within a reasonable timeframe.

9. Children's privacy

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page, with the "last updated" date revised accordingly.

11. Contact us

For any privacy-related questions or requests, contact us at ask@bytepro.com.au.

Last updated: October 2026